Privacy Policy

Introduction

Our privacy policy will help you understand what information we collect at Ninety Six Digital Ltd and InHouse, how Ninety Six Digital Ltd and InHouse uses it, and what choices you have. Ninety Six Digital Ltd built the InHouse as a software as a service. This SERVICE is provided by Ninety Six Digital Ltd. If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible in our website, unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to users name, email address, gender, location, pictures. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

We collect and process the following types of personal data:

1. Identity Data: Includes first name, last name, username or similar identifier.
2. Contact Data: Includes email address and telephone numbers.
3. Technical Data: Includes internet protocol (IP) address, your login data, and device information.
4. Usage Data: Includes information about how you use our website, products, and services.
5. Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Your Data

We use your personal data under the following lawful bases:

1. Consent: You have given clear consent for us to process your personal data for a specific purpose.
2. Contract: The processing is necessary for a contract we have with you.
3. Legal Obligation: The processing is necessary for us to comply with the law.
4. Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party.

Your Rights Under GDPR

Under GDPR, you have the following rights:

1. Access: You can request access to your personal data.
2. Rectification: You can request correction of the personal data that we hold about you.
3. Erasure: You can ask us to delete or remove personal data.
4. Restrictions: You can ask us to stop processing your personal data.
5. Portability: You can request the transfer of your personal data to you or to a third party.
6. Objection: You can object to the processing of your personal data.
7. Consent Withdrawal: Where we are relying on consent to process your personal data, you have the right to withdraw that consent at any time.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Third-Party Disclosures

We may share your personal data with selected third parties, including analytics and search engine providers that assist us in the improvement and optimization of our site. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

International Transfers

Your information may be transferred and stored outside the European Economic Area (EEA) where we have operations or where our service providers are located. We will ensure similar protection and security measures are in place.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your devices’s internal memory.

This Services does not uses these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Location Information

Some of the services may use location information transmitted from users' device. We only use this information within the scope necessary for the designated service.

Device Information

We collect information from your device in some cases. The information will be utilized for the provision of better service and to prevent fraudulent acts. Additionally, such information will not include that which will identify the individual user.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to collect information about how visitors use our website. Google Analytics uses cookies, which are small text files placed on your device, to help the website analyze how users interact with the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, but please note that if you do this you may not be able to use the full functionality of our website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

For more information on Google Analytics cookies, see the official Google Analytics page.

Sentry

We use Sentry, an error tracking service provided by Functional Software, Inc., to help us monitor and fix crashes and errors in real time. Sentry collects information related to your device, system, application performance, and error reports to help us understand and resolve issues that may occur during your use of our website or application.

The data collected by Sentry may include:

• The type and version of your browser
• Your device's operating system
• Your IP address (processed in a way to remove identifying parts)
• Information about the error or crash, including the time it occurred and the components of our application that were involved

Sentry processes this data to provide us with diagnostics that are essential for improving our service and ensuring its stability. All information captured by Sentry is stored securely and is used strictly for the purposes of error reporting and resolution.

You may choose to limit the scope of data collected by Sentry through your device or browser settings, though this may impact the functionality and your overall user experience. Sentry retains collected data only for as long as necessary to resolve issues and maintain the performance of our service.

For further information about how Sentry processes data, please visit Sentry's privacy policy at Sentry's Privacy Policy.

Firebase

We use Firebase, a development platform owned by Google, Inc., to enhance the functionality and performance of our mobile and web applications. Firebase provides a suite of tools including analytics, hosting, real-time databases, crash reporting, user authentication, and push notification services. The specific Firebase services we use include:

• Firebase Analytics: Collects data about app usage and user engagement to help us better understand how our app is used and to improve user experience.
• Firebase Auth: Manages user authentication and registration, enabling users to sign in using various credentials, including email and social media accounts.
• Firebase Cloud Messaging (FCM): Sends notifications and messages to users to enhance user engagement and provide updates.
• Firebase Crashlytics: Monitors and helps us diagnose app crashes, recording information about the device, system status, and the instance of the crash.

The data collected through Firebase may include:

• IP address
• Device information such as make, model, and OS version
• App usage data such as screen views, user interactions, and other metrics relevant to app performance
• User identifier (for personalized services and user authentication)

Firebase uses this data to provide and improve its services. Google may also use the data collected through Firebase to offer personalized ads, depending on the settings of your Google Account.

By using our applications, you consent to the processing of data about you by Firebase and Google in the manner and for the purposes set out above. Data handled by Firebase is subject to Google’s privacy policies and practices. You can control the information provided to Firebase and adjust your privacy settings within your Google account settings.

For more information on Google’s privacy practices, visit Google's Privacy and Terms at Google's Privacy & Terms.

For those wishing to opt-out of certain Firebase features, you can manage your preferences through the settings feature in our app or adjust the settings on your device.

Mapbox

We utilize Mapbox, a mapping and location data platform provided by Mapbox, Inc., to offer enhanced map and location-based services within our applications. Mapbox tools are used to integrate maps, geocoding, and routing services into our applications, providing you with detailed location data and interactive map features.

The information collected by Mapbox may include:

• IP address
• Device information such as type, operating system, and browser type
• Location data, if you permit the app to access your device’s location
• Interaction data with maps, including which locations are searched or what features are used

Mapbox uses this data to deliver and improve their services, ensuring accurate and responsive mapping capabilities. This data is also used for analytical purposes, helping us understand how users interact with the maps and optimize user experience accordingly.

By using the map features within our application, you consent to the processing of data about you by Mapbox in the manner and for the purposes set out above. Mapbox commits to maintaining high standards of privacy and data security.

For more detailed information on how Mapbox processes and protects user data, please visit Mapbox's Privacy Policy.

If you prefer not to share your location data, you can disable location services in your device settings. However, please note that disabling location services may affect the functionality of map-based features within our app.

Mailgun

We use Mailgun Technologies, Inc. to manage and send emails to our users. This service helps us in the efficient delivery of emails, tracking the status of sent emails, and analyzing the effectiveness of our email campaigns.

The information processed by Mailgun may include:

• Email address of recipients
• Email content
• Date and time emails are sent and received
• Interaction data with the emails, such as open rates and click-through rates

Mailgun uses this data to ensure reliable delivery of emails, to help us understand the interactions with our sent emails, and to improve our communication strategies. Mailgun acts as a data processor on our behalf and does not use your email data for their own purposes.

By using our services, you consent to the processing of your data by Mailgun for the purposes of email communication as described above. All data is handled in compliance with privacy laws and is protected by Mailgun’s security measures.

For further details on how Mailgun processes and protects your data, please refer to Mailgun's Privacy Policy.

If you wish to opt out of receiving emails from us, you can unsubscribe at any time using the link provided in our emails, or by contacting us directly.

Amazon S3 and CloudFront

We use Amazon Simple Storage Service (Amazon S3) and Amazon CloudFront, services provided by Amazon Web Services, Inc., to store and deliver content efficiently. Amazon S3 is used for storing and retrieving any amount of data at any time, while Amazon CloudFront is a content delivery network (CDN) service that securely delivers data, videos, applications, and APIs to customers globally with low latency and high transfer speeds.

Data Collected and Processed:

• Files uploaded by users, including images, videos, and documents.
• Log data, which includes date and time stamps, device information, IP addresses, browser types, and the URLs accessed.

Amazon S3 and CloudFront process this data to enable us to provide reliable storage solutions and to distribute content more effectively to our users. The use of these services helps in reducing loading times and improving user experience by delivering content from locations closest to the user.

Data Security and Privacy: Data stored on Amazon S3 is secured using robust encryption methods both at rest and in transit. Amazon CloudFront further enhances security with integrated protections like AWS Shield for DDoS mitigation and Amazon Web Services (AWS) Web Application Firewall for filtering traffic.

By using our services, you consent to the processing and storage of data through Amazon S3 and the delivery of content through Amazon CloudFront as described above. All data is handled in compliance with the highest industry standards for security and data protection.

For more detailed information on how Amazon Web Services processes and protects your data, please refer to AWSPrivacy Notice.

If you have concerns about the storage or distribution of your data, please contact us for further information.

DigitalOcean

We utilize DigitalOcean, LLC as our primary infrastructure provider to host our web applications and data. DigitalOcean provides virtual servers (Droplets), managed databases, and additional services like networking interfaces (Spaces) that enable us to deliver our services efficiently and securely.

Data Collected and Processed:

• Data stored on DigitalOcean servers may include user-generated content such as profiles, uploaded documents, and other personal information necessary for the operation of our services.
• Log files and performance data to ensure the stability and security of our applications.
• IP addresses and other connection data to manage and mitigate any potential security risks.

DigitalOcean uses this information to provide us with the necessary hardware, software, networking, storage, and related technology required to run and improve the quality of our services. The data is managed with a commitment to robust security measures, including physical security, encryption, and access controls.

Data Security and Privacy: DigitalOcean employs comprehensive security measures to protect your data, which includes data encryption at rest and in transit. Their data centers are secured with a variety of physical and technical measures designed to guard against unauthorized access.

By using our services, you consent to the processing and storage of your data by DigitalOcean in the manner and for the purposes set out above. Data is handled in compliance with prevailing data protection regulations.

For more information on DigitalOcean’s data processing policies and their commitment to data protection, please visit DigitalOcean's Privacy Policy.

If you have any concerns about the security or privacy of your data, please contact us directly for further assistance.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

This Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Contact Information:

Email: [email protected]